For the past decade, I have developed a strong network of professional contacts in Michigan and Washington D.C. to ensure the most effective integration and coordination of program efforts. As a result of working on Capitol Hill, with a number of organizations within the University of Michigan, and in the private sector, I have gained a reputation as well-rounded professional with deep and comprehensive understanding of program design, development and evaluation, systems, networking and community change.
DrPH | Health Policy | George Washington University, Washington, D.C.
MPH | Health Behavior and Health Education | University of Michigan, Ann Arbor, MI
BA | Linguistics and Biopsychology with Spanish Minor | University of Michigan, Ann Arbor
Executive Project Coordinator
Health Services for Children with Special Needs, Inc.
Active manager of the health plan’s continuous improvement efforts. Results: Helped organization obtain HMO license in 2020, reviewed/revised 100+ internal policies and procedures, implemented 10+ new workflows and realigned customer-facing functions f in a matrix reporting environment
Develop, on behalf of CEO/COO/CMO, presentations, speeches, and reports to Board of Directors, Regulators, and other external stakeholders
Sr. Project Specialist (CoS)
Special Assistant to President/CEO
Organized, managed, and communicated about critical plans, initiatives, and strategy for Priority Health’s for–profit Medicare white label. Directed facilities overhaul for rapidly growing business unit
Developed business capabilities, client on boarding, product definition documentation, and staff plans to drive strategic initiatives, business development, and sales.
Monitored strategic plan activities while leading internal coordination with board of directors and external communication with key stakeholders across the State of Michigan
Coordinated executive leadership and quarterly board meetings, bi-annual all-staff meetings, fundraising and community events attended by the CEO by finalizing agenda, preparing and editing speeches, and liaising with corporate partners
Developed business update reports on key performance indicators regarding membership, financial health, and customer satisfaction by summarizing data and collaborating with CIO, CMO, directors and managers to improve infrastructure
Manager, Community Health Programs
AmeriHealth Caritas District of Columbia
Oversee the development and implementation of special projects, marketing campaigns, community events and health promotion programs.
Collaborate with providers, community organizations, and health associations for the purposes of improving overall member outcomes and advancing the health plan’s business goals.
Manage event volunteers, regional vendor relationships, and maintain detailed budget controls for events, advertising, and large scale publications.
Develop and implement provider education programs aligned with corporate initiatives, state requirements and National Committee on Quality Assurance (NCQA) recommendations.
Lead monthly and quarterly communications reporting to the District of Columbia government as guided by Managed Care Organization Contract. Respond to ad hoc requests from DC Department of Health Care Finance, and NCQA auditors.
Facilitate development of health education materials, shepherd all member facing materials through internal and District approval processes.
Supervise the Marketing and Communications Team.
U.S. Senator Debbie Stabenow
Corresponded with constituents and performed administrative tasks to ensure smooth office operations.
Maintained constituent database including requests and casework to support legislative priorities
Research Project Manager
Center for Health Communications
Established timelines, monitored staffing, and managed implementation, and evaluation of eight projects concurrently. Budget and timing controls resulted on-time and on-budget product delivery.
Liaised between the Center and external clients, prepared Institutional Review Board and Data Safety Monitoring Board, and foundation/government agency required reports, grants, and applications for successful grants and IRB approval for a portfolio of 11 projects accounting for $8M in revenues to the Center.
Technical Assistance Coordinator
University of Michigan School of Public Health
Assisted with strategic planning of Technical Assistance for multi-year initiative related to systems thinking, policy advocacy, community development, program management and evaluation.
Managed electronic and physical files; planned/executed national and site-specific meetings and learning sessions.
Darla Bishop is the Founder of Finansis, LLC a boutique consulting firm based in Lansing, Michigan & the author of How To Afford Everything.